THE DATA CONTENT OF THE REGISTER

The basis for registration is a legitimate interest, more specifically defined as a customer relationship with Reimax. The customers’ personal information register contains data about the persons employed by the client company, but so that only personal data is stored that is adequate and relevant for the purposes of customer relationship management. Registration information:

• first and last name
• phone number
• email address
• tittle
• marketing/campaign history
• additional information provided by customer
• direct marketing restriction
• customers service history (for example contacts from and to customer)
• organization

Above mentioned data is stored if it relates to customer ship.

REGULAR SOURCES OF INFORMATION

Information provided by the customer himself/herself, data from purchases and quotations of services and products and information provided by the customer in situations related to the customer service.

 

THE USE OF PERSONAL DATA

Information is processed for the provision of agreed services, delivery of services and products to the customer, development of products and services, invoicing, customer relationship management and development, as well as for statistical purposes. Information can also be processed in other business units and subsidiaries belonging to the Reimax Group in accordance with the EU Data Protection Regulation. Information is also necessary in order to target marketing to customers.

 

PERSONAL DATA STORAGE

The data about registered persons is kept active for a period of the customer relation, or as long as the registered person is employed by the client company, or as long as it is necessary for the execution of current projects by the client company. Thereafter, the data is properly disposed of, and the data security of the registered person is safeguarded.

REGISTRY PROTECTION PRINCIPLES

The register is not stored on paper printouts. The register is kept in electronic form and is protected by username and password as well as by firewall. The physical data source is stored in locked premises. The register is used only by persons whose job description prescribes its use. Each user has a personal username and password. Register access rights are granted and supervised by the person responsible for the register.

 

THE DISCLOSURE OF INFORMATION TO THIRD PARTIES

The information will not be disclosed to third parties unless it is necessary for the processing of orders, such as providing the necessary information to logistics and transport service providers, as well as replying to requests or inquiries. Personal data is not transferred outside of the EU or EEA unless it is necessary for the technical implementation of data processing. Even in this case, the EU partners outside of the EU will also be required to comply with EU data protection practices. The data about the registered person will not be disclosed to third parties for sale or marketing purposes.

RIGHTS OF REGISTERED PERSONS

The registered person has the right to have access to and check the information stored about him/her in the personal register, the right to claim for the correction of incorrect information, the right for the deletion of data, the right to restrict the processing of data, the right to oppose the collection of data, and otherwise to rely on his/her rights guaranteed by the EU Data Protection Regulation. Requests related to this matter should be sent to the e-mail address info@reimax.net. The registered person has the right to prohibit the processing of his/her data for the purpose of direct marketing by contacting Reimax customer service.